Reservation and Cancellation Policy
A deposit of 50% is required to secure your reservation.
The balance has to be paid in full upon your arrival. We strongly recommend that you take a travel insurance for your own protection.
Agave Azul Resort
Apartment rental or house rental in Steve's Casa
Payment methods:
Paypal, interac e-transfer (from Canadian banks only), wire transfers, cash deposit (only at Desjardins, TD Canada Trust or CI Banco) and credit cards (an extra fee will apply).
* Always based on rooms availabilities.
** Low season is between May 1st and October 31st and High season is between November 1st and April 30th
The balance has to be paid in full upon your arrival. We strongly recommend that you take a travel insurance for your own protection.
Agave Azul Resort
- If you cancel your reservation 30 days before your arrival, we will refund your full deposit.
- Within 30 days prior to your arrival, you can change your dates at no charge and your deposit will be use to secure your new reservation*.
- Although, we understand that unforeseen can happens. That being said, if you have to cancel within 30 days prior to your arrival, we will keep 15 % of your deposit in low season** and 50 % in high season**.
Apartment rental or house rental in Steve's Casa
- 60 days prior to your arrival, you can change your dates at no charge and your deposit will be use to secure your new reservation*.
- Although, we understand that unforeseen can happens. That being said, if you have to cancel within 30 days prior to your arrival, we will keep 15 % of your deposit in low season** and 50% in high season**.
Payment methods:
Paypal, interac e-transfer (from Canadian banks only), wire transfers, cash deposit (only at Desjardins, TD Canada Trust or CI Banco) and credit cards (an extra fee will apply).
* Always based on rooms availabilities.
** Low season is between May 1st and October 31st and High season is between November 1st and April 30th
